FAQ

KojieCare works gradually as your skin renews, so consistency matters more than any single wash. Many customers notice their first changes around 4–8 weeks, with clearer, more even tone over 2–3 months and continued improvement across 3–6 months of daily use. Newer marks — recent breakouts or post-shave darkening — tend to fade first, while older, sun-accumulated spots and slower-renewing body areas like knees, elbows and the back take longer. Daily use plus sunscreen on sun-exposed areas gives the best results. Tip: take a Day 1 photo so you can see progress you'd otherwise miss day to day.

Wet your skin with warm water, work the bar into a lather, and leave the lather on for 30–90 seconds so the kojic acid and turmeric have contact time — then rinse thoroughly. Longer contact gives the brightening actives more time to work. Start with once daily, and follow with a moisturizer. For areas you're actively treating, pair it with daily SPF on anything that sees sun. For hard-to-reach spots like the back or shoulders, a long-handled bath brush makes full coverage easy.

Yes — it's one bar for face and body. It's safe for the face, hands, neck, underarms, bikini area and inner thighs. The formula is the same across every zone; only the method changes (hand-lather on the face, a long-handled brush for the back). We always recommend a quick patch test before first use.

KojieCare is SLS- and paraben-free and gentle enough for daily use on most skin types. Because kojic acid is an active ingredient, some people notice mild dryness or a light tingle when they first start — this usually settles as your skin adjusts. Start with once-daily use, keep contact time short at first, and always follow with a moisturizer. Do a 48-hour patch test on your inner forearm before first use, avoid use if you're allergic to any of the ingredients, and discontinue use if irritation occurs.

This is a personal medical decision, so please check with your OB-GYN, midwife or healthcare provider first. The following is general information, not medical advice.

Kojic acid sits in a precautionary middle ground for pregnancy: there's no established evidence that topical, rinse-off kojic acid causes harm, but human pregnancy safety data is limited. For that reason many providers suggest switching to alternatives with longer safety track records — such as niacinamide or azelaic acid — during pregnancy and breastfeeding, and returning to kojic acid afterward. If you used the soap before you knew you were pregnant, that's very unlikely to be a concern; mention it to your provider for peace of mind. We're here for when you're ready to resume.

Yes — no SLS and no parabens. The bar combines the Original Japanese kojic acid complex and turmeric with Vitamin C, retinol, collagen, hyaluronic acid, Vitamin E, shea butter and a castile olive oil base. Kojic acid and turmeric target uneven tone and dark spots, while the hydrating actives keep skin soft and comfortable through daily use. If you have known sensitivities, review the ingredients and patch test first. For freshness, use within 8 months of opening.

Most kojic soaps are kojic acid and little else. KojieCare pairs the Original Japanese kojic acid complex with turmeric for tone plus a full hydrating, skin-loving blend — Vitamin C, retinol, collagen, hyaluronic acid, Vitamin E and shea butter — so it brightens without leaving skin stripped or dry. It's SLS- and paraben-free and works on both the face and the whole body.

Orders ship quickly from within the United States, and every order is backed by our 30-day money-back guarantee — if you're not happy, return it within 30 days, no questions asked. For full shipping times and our return process, see our Shipping & Return page.